WARRANTY

 

Miscellaneous

Patio Furniture Plus does not warranty for commercial or institutional use. All warranties apply to the original purchaser and begin at the date of purchase. Patio Furniture Plus reserves the right to make the decision whether to replace, repair or refinish any covered warranty product. For all items that have minor scratches we will send out touch up paint with the instructions on how to apply and not replace the item itself. In the event that any product is no longer available, equal value replacement will be offered. All replacements will be shipped out either standard UPS ground or via Freight Company only. No replacements will be sent out overnight or express shipping. Patio Furniture Plus will not be responsible for any costs associated with any type of white glove service that customers choose to service their clients replacement item(s). During the third year after purchase of Patio Furniture, it is the responsibility of the purchaser to pay all freight costs for replacement. Replacements will be shipped Local, Common Carrier or UPS Ground only. When requesting a replacement or repair, photographs and proof of purchase must be provided to Patio Furniture Plus .


Standard Cushions

All standard fabric cushions are warranted to the original purchaser for a period of ONE YEAR from the original date of purchase. This consists of the cushions being free from defects in material and workmanship. This warranty does not cover fading of fabrics, damage caused by ammonia, harsh abrasive cleaners, pool chlorine, suntan oils, blocks and /or lotions, mold, mildew, neglect or from lack of providing reasonable care and maintenance. Not warranted for all cushions is accidental damage (fire, wind, or other acts of nature), hard-water deposits or calcium build-up due to minerals found in regional water supplies. The warranty does not cover damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation.